Introducing Certified Care

At Refreshed Like New, we're dedicated to providing premium refurbished iPhones & Samsung's that redefine value and quality. With our exclusive Certified Care service, we offer unparalleled protection and support for your investment. Certified Care is more than just a protection plan; it's a commitment to your satisfaction and the longevity of your device. Experience the ultimate peace of mind with Certified Care. Trust us to safeguard your investment in a premium refurbished iPhone or Samsung with our dedicated support, expert service & commitment to excellence.

  • 1 Free Screen Replacement
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  • 1 Free Battery Replacement
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  • 12 Months Coverage
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  • 1 Free Screen Replacement
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  • 1 Free Battery Replacement
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  • 12 Months Coverage
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Comprehensive Protection

Accidents happen, but with our Certified Care Plan, they don't have to be a source of stress. Our coverage includes accidental damage & battery replacement.

1 Free Battery Replacement

1 Free Screen Repair

Our Certified Care plan is valid for 12 months from date of purchase. The plan must be purchased no longer than 30 days after purchasing any Refreshed Like New device.

Dedicated Support

As a valued member of the Refreshed Like New family, you can count on us for dedicated support and assistance. Our friendly team is here to provide personalized service and guidance whenever you need it.

How To Claim


  • Log A Claim Request

    Contact Refreshed Like New online. Provide your Certified Care reference number for expedited assistance.

  • Product Review

    A R500 service fee applies for our expert technicians will conduct a comprehensive review of your device to diagnose the issue and determine the appropriate course of action.

  • Authorised Replacement

    Depending on the issue identified , your Refreshed Like New iPhones & Samsung's will be replaced with an original battery or screen.

For Full Terms And Conditions